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    Feb 2018
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    Work Readiness

    Communication Skills 
    Reading with understanding, listening actively, speaking clearly and thinking critically.
    Career Management 
    Understanding that it is a lifelong process of investing resources and correct selecting of resources to achieve your career goals.
    Ethical Conduct 
    Learning the correct ethical behaviour in a given society.
    Time Management 
    Teaching you skills to become highly effective, by showing you how to identify and focus on activities that gives the greatest returns.
    Business English and Report Writing 
    Practical learning off how to write business reports, memos and articles with the correct business grammar and format.
    Performance Management 
    To plan for success by exercising conscious control over the amount of time spent on activities, especially to increase effectiveness, efficiency and productivity.
    Customer Services 
    A companies most vital assets is its customers. Lets learn how to deal with them correctly!
    Presentation Skills (personal Mastery / personal Branding) 
    Your personal brand is a promise to your clients and mostly to yourself. This includes quality, consistency, competency and reliability.
    Organizational Effectiveness 
    Understanding how effective an organisation can achieve their goals and what is your individual contribution to this.
    Basic Conditions of Employment Act 
    A well managed workplace enjoy reduced conflict and improved performance. Empower your staff with knowledge of BCEA.
    Personal Management (Engaging, Coaching and Feedback with an action plan) 
    How to map a plan for your life that will involve setting short term and long term goals and investigating different ways to reach these goals.
     
    Selection Sample:

    Module

    US ID

    Description

    Level

    Credits

    Module 1 - Communicating effectively (Work and Personal)

    119472

     Accommodate audience and context needs in oral/signed communication

    3

    5

    119467

     Use language and communication in occupational learning programmes

    3

    5

    119471

     Use language and communication in occupational learning programmes

    4

    5

    114226

     Interpret and manage conflicts within the workplace

    5

    8

    119462

     Engage in sustained oral/signed communication and evaluate spoken/signed texts 

    4

    5

    Module 3 - Ethical Conduct

    243954

     Understand the need for cultural awareness in dealing with customers and colleagues

    4

    4

    Module 4  - Time Management

    264395

     Formulate a strategy and an implementation plan for a function

    6

    6

    Module 5 - Basic Business English and Report Writing

    110023

     Present information in report format

    4

    6

    Module 7 - Customer Services

    119676

     Apply the skills of customer care in a specific work environment

    4

    4

    Module 8  - Presentation Skills (Personal Mastery /  Personal Branding)

    242840

     Make oral presentations

    4

    2

    242842

     Plan and prepare for an effective presentation 

    4

    2

    Module 9 - Organizational Effectiveness

     

     Employee Career Services / Organizational Development

       

    Module 11 – Personal Management (Engaging, Coaching and Feedback – And action plan)

    8974

     Engage in sustained oral communication and evaluate spoken texts

    4

    5

    8968

     Accommodate audience and context needs in oral communication 

    3

    5

     

     


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